Monday, December 29, 2008

Report Abuse To FaceBook

Found on another website regarding rules for comments:
"Comments must be directly related to the blog entry. Comments with offensive language will be deleted. Your e-mail address won't be displayed."


Perhaps FaceBook needs to add something like this.

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What are Facebook’s Time Requirements for Complaint Handling?

Facebook has agreed to handle complaints and reports of abuse within the following time frames:

* 1. Within 24 hours of receiving a report of abuse regarding nudity, pornography, harassment or unwelcome contact via the “Report” hyperlinks on Facebook.com web pages, Facebook shall use best efforts to commence addressing the report of abuse.

* 2. Within 24 hours of receiving a complaint or report of abuse regarding nudity, pornography, harassment or unwelcome contact via an independent email from a Facebook user or a Facebook user's parent or guardian to Facebook at abuse@facebook.com, Facebook shall respond to the complainant or the complainant's parent or guardian and shall commence addressing the complaint or report of abuse.

* 3. Within 72 hours of receiving a complaint or report of abuse regarding nudity, pornography, harassment or unwelcome contact via an independent email from a Facebook user or a Facebook user's parent or guardian to abuse@facebook.com, Facebook shall report to the complainant of the steps Facebook has taken to address the complaint or report of abuse.

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