Showing posts with label Facebook. Show all posts
Showing posts with label Facebook. Show all posts

Sunday, May 10, 2009

How to Report FaceBook Harassment and Abuse

So many people have visited this entry after I posted the fact that I had to report Richard Morgan for harassment and abuse on my FaceBook account, that I am now posting the website and directions as to how to do so. See: www.facebook.com/help.php

FaceBook did respond, and the offensive comment was removed, and Morgan's abusive behavior on FaceBook has stopped. I was also told to "go to the police" if his harassment continued, which I notified him I would.

Lo and behold, Morgan's stalking, harassment and abusive treatment stopped! Miracle of Miracles! FaceBook did their job and I am now free to enjoy this site with friends, as this site was intended to be.

FaceBook was not intended for personal vendettas, enemies, or other offensive behavior, and with reports of abuse people learn very quickly what is acceptable and what is not. You are perfectly safe to make reports, as your name is kept anonymous if you so choose.

I made this harassment public as I wanted to send a message that this type of behavior is unacceptable, and there will be consequences including termination of one's account. Bullies are not welcome here. I urge everyone having the same problem to break their silence, don't be afraid, and take steps to protect yourself. Stand up for yourself! Facebook makes it very easy to do.

If you are having the same problem I did, go to the FaceBook Help Center (click on "Help" on the bottom of any page) and type in "report abuse."


* Help Center
http://www.facebook.com/help.php

Search: report abuse

How do I report abuse?

Facebook encourages all users to utilize the "Report" links when they find abusive content.
In most cases, you will find a "Report" link below the piece of content. Selecting this link takes you to a form where you can specify the type of abuse and make a detailed report. Facebook investigates these reports and makes a determination as to whether or not the content should remain on the site. All abuse reports on Facebook are confidential.

If you have witnessed abuse on the site that you are unable to report using these links, please tell us more here.
What happens when I report someone?
All abuse reports on Facebook are confidential. The user that you are reporting will not know that you have reported them. After the report is submitted, Facebook investigates the issue and makes a determination as to whether or not the content should remain on the site based on our Terms of Use. In certain situations, the circumstances require more severe action. For instance, users who repeatedly violate our Terms of Use can be permanently banned from the site.

Please be aware that not all reported content will be removed. A Facebook administrator looks into each report thoroughly in order to decide the appropriate course of action. If no violation of our Terms of Use has occurred, then no action will be taken.
Privacy: Report abuse
How do I report abuse?
You can report this here.
I need to report someone for violating Facebook’s Terms of Use.
Facebook encourages all users to utilize "Report" links when they find abusive content. In most cases, you will find this "Report" link below the content that you are viewing. Selecting this link takes you to a form where you can specify the type of abuse and submit a detailed report. Facebook investigates these reports and determines whether or not the content should stay up based on our Terms of Use. All abuse reports on Facebook are confidential.

If you have witnessed abuse on the site that you are unable to report using these links, please tell us more here here.
How do I report terrorist activity or support?
If you find material that promotes terrorist behavior or that raises funds for a terrorist organization, Facebook strongly encourages you to report this here.

Facebook investigates these reports and determines whether to take action based on our Terms of Use. All abuse reports on Facebook are confidential.
Photos: Viewing, editing, tagging, and privacy
I’d like to report an abusive photo.
You can report a photo that violates Facebook’s Terms of Use by clicking the "Report This Photo" link underneath the image. Photos containing drug use, nudity, or other graphic or sexually suggestive content are not allowed, nor are photos that depict violence or that attack an individual or group.

Facebook reviews every report we receive to determine whether or not the content violates our Terms of Use and will take appropriate action. If you are having difficulty reporting a photo, please write to us here. Rest assured that these reports will be kept confidential.
Groups: Viewing and joining a group
I’d like to report an abusive group.
You can report a group that violates Facebook’s Terms of Use by clicking the "Report Group" link at the bottom left of the group’s page. Groups containing drug-related, nudity, or other graphic or sexually suggestive content are not allowed, nor are groups that promote violence or that attack an individual or group.

Facebook reviews every report we receive to determine whether or not the content violates our Terms of Use and will take appropriate action. If you are having difficulty reporting a group, please write to us here. Rest assured that these reports will be kept confidential.
General Application Support
How do I report an application? What can I do if I believe an application is violating the Terms of Use?
You can report an application for abuse by going to the application’s About page and clicking "Report Application" at the bottom of the page, or by clicking "Report" at the bottom of any canvas page within the application.

You can also contact the developer directly with questions about the application by going to the application’s About page and clicking "Contact Developer" at the bottom of the page, or by clicking "Contact" at the bottom of any canvas page within the application.
Notifications: Bugs and Known Problems
I have received a notification that my friend has reported me for violating Facebook's Terms of Use.
Facebook did not generate the notification that you received. These notifications were created by a 3rd party application and can be safely disregarded.

For future reference, you can report an application for abuse by clicking "Report Application" at the bottom of the application’s About page. Alternatively, you can click "Report" at the bottom of any canvas page within the application.

Questions and Answers from Users ... (more)

Wednesday, December 3, 2008

Facebook Notification of Harassment by Richard Morgan Szybist

Gmail Catherine S. Todd
Facebook Notification of Harassment by Richard Morgan Szybist
1 message
Catherine S. Todd Wed, Dec 3, 2008 at 9:58 AM
Draft To: abuse@facebook.com
Cc: Richard Morgan
To: Facebook Safety & Abuse,

I would like to file a complaint for the offensive and harassing behavior by Richard Morgan Szybist, a member of FaceBook, who owns a hotel, Posada Los Encuentros, in Panajachel Guatemala.

He has been threatening, stalking and harassing me since June 2008 when I and other guests at the hotel gave his hotel a negative review on Travelocity.com. I also requested a partial refund after having to leave due to dirty and dangerous conditions, when parts of the hotel were under construction without ensuring proper safety for incoming and outgoing guests. Other guests also left and "did not recommend returning."

He began harassing me via Travelocity's website until I notified Travelocity of the problem, who removed his personal attacks from their website. He has targeted me since then, even when I went to meditation over this problem. He stated I was "in big trouble now" and he was "going to get me." He attempted to make good on his threats until I was forced to leave the area. I will be returning, however, at which time I will request police protection and a restraining order against him.

Now I see that he begins his attacks on FaceBook.com.

Please take appropriate action to protect myself and all members of FaceBook from harassment and other objectionable behavior to ensure that FaceBook remains the positive community environment it is meant to be. Your rules state, in part:

"Facebook will use best efforts to remove the offending content or conduct and to warn or, as appropriate, to bar from the site those transmitting such content or engaging in such conduct..."


Below is the offensive posting: ("C. Todd" refers to myself, Catherine Todd). This was written by Richard Morgan Szybist to Duncan Aitken, after Duncan added me as a "friend" on FaceBook.


http://www.facebook.com/inbox/readmessage.php?t=1005045341336#/profile.php?id=1091885151


Richard Morgan Szybist wrote on Duncan Aitken's wall at 8:37am Nov. 23, 2008

"What's happening with the plans we've discussed. Milestone was set for 1 Dec. Still planning a meeting for then ? p.s., I recommend you remove C Todd as a friend. Will be happy to discuss it with you."

---

Your Safety rules clearly state: http://www.facebook.com/safety/

"Despite Facebook's safety and privacy controls, Facebook cannot guarantee that its site is entirely free of illegal, offensive, pornographic or otherwise inappropriate material, or that its members will not encounter inappropriate or illegal conduct from other members. Consequently, you may encounter such content and conduct. You can help Facebook by notifying us of any nudity or pornography, or harassment or unwelcome contact by clicking on the "Report" link located on pages throughout the site. Where confidential complaints are made through this site reporting tool, Facebook will use best efforts to remove the offending content or conduct and to warn or, as appropriate, to bar from the site those transmitting such content or engaging in such conduct within 24 hours of receiving your complaint. Where complaints about nudity or pornography, or harassment or unwelcome contact are made by independent email to abuse@facebook.com, Facebook will acknowledge receipt of your complaint and begin addressing your complaint within 24 hours of receipt. Facebook will report back to you within 72 hours of receiving your email complaint to inform you of the steps Facebook has taken to address the complaint.

Click here to contact the Independent Safety and Security Examiner (ISSE) regarding Facebook's complaint handling procedures. Please note that if you have not previously made a complaint to Facebook you should not use this link. Facebook is solely responsible for complaint handling, and you should address all complaints or reports of abuse directly to Facebook using the procedures described on this page.
We need all users to report suspicious people and inappropriate content they encounter on Facebook."



I am reporting this abusive and inappropriate content by Richard Morgan Szybist. Please help resolve this matter and advise me of what other steps I can take to ensure my personal and physical safety and freedom from illegal, unwelcome, threatening, inappropriate behavior by him, including bullying, stalking, harassment and attacks. I am in the process of filing complaints with the police and other governing agencies to end this pattern of abusive behavior on his part.

In the meantime, I would like FaceBook to remain the place for "friends" to meet, including myself, as it is intended to be. If requested, I will provide extensive documentation of other incidents that have taken place.

Sincerely, Catherine Todd
3007 Bent Tree Dr. Oxford NC 27565 USA, 919.693.0853
and Panajachel, Guatemala

----
http://www.facebook.com/safety/

Help CenterGetting StartedSafety
Facebook Safety
Facebook aspires to be an environment where people can interact safely with their friends and the people around them. We have implemented many safety and privacy controls on Facebook as part of our goal to enable people to share their information with only the people they want to see it. And we are constantly improving our systems for identifying and removing inappropriate content and people from the site.

Children under 13 years old are not permitted access to Facebook. In addition, parents of children 13 years and older should consider whether their child should be supervised during the child's use of the Facebook site.

Despite Facebook's safety and privacy controls, Facebook cannot guarantee that its site is entirely free of illegal, offensive, pornographic or otherwise inappropriate material, or that its members will not encounter inappropriate or illegal conduct from other members. Consequently, you may encounter such content and conduct. You can help Facebook by notifying us of any nudity or pornography, or harassment or unwelcome contact by clicking on the "Report" link located on pages throughout the site. Where confidential complaints are made through this site reporting tool, Facebook will use best efforts to remove the offending content or conduct and to warn or, as appropriate, to bar from the site those transmitting such content or engaging in such conduct within 24 hours of receiving your complaint. Where complaints about nudity or pornography, or harassment or unwelcome contact are made by independent email to abuse@facebook.com, Facebook will acknowledge receipt of your complaint and begin addressing your complaint within 24 hours of receipt. Facebook will report back to you within 72 hours of receiving your email complaint to inform you of the steps Facebook has taken to address the complaint.

Click here http://www.krollisse.com/ to contact the Independent Safety and Security Examiner (ISSE) regarding Facebook's complaint handling procedures. Please note that if you have not previously made a complaint to Facebook you should not use this link. Facebook is solely responsible for complaint handling, and you should address all complaints or reports of abuse directly to Facebook using the procedures described on this page.

We need all users to report suspicious people and inappropriate content they encounter on Facebook. And we strongly encourage users under the age of 18 to talk to their parents or a responsible adult immediately if someone online says or does something to make them feel uncomfortable or threatened in any way.

Remember that although using fake names is a violation of the Facebook Terms of Use, people are not always who they say they are. You should always be careful when sending friend requests to, or accepting friend requests from people you do not know in the real world. And it is always risky to meet anyone in person whom you don't know through real world friends.

Always follow these important safety tips when using Facebook:

Never share your password with anyone
Adjust your privacy settings to match your level of comfort, and review them often
Be cautious about posting and sharing personal information, especially information that could be used to identify you or locate you offline, such as your address or telephone number
Report users and content that violate our Terms of Use
Block and report anyone that sends you unwanted or inappropriate communications
For Parents:
Facebook strongly urges parents to talk to their children about the dangers they may encounter online, and to make sure their children are using Facebook in a safe manner. Parents may want to install monitoring software on home computers if they are concerned about what their children are doing online. Children must know that they should report any inappropriate or offensive Facebook content to their parents and to Facebook using the tools made available through the site. Parents should always remind their children to follow the important safety tips listed on this page when using Facebook.

More information regarding Internet safety can be found on the following sites:

OnguardOnline.gov
WiredSafety.org
Commonsense.com
Ncmec.org
TRUSTe.org
ConnectSafely.org
NetSmartz.org
WebWiseKids.org
Safety FAQs
For Users:
How can I be safer on Facebook?
I'm receiving unwanted messages. What should I do?
I'm receiving unwanted Wall postings. What should I do?
What do I do if I find an explicit, hateful or otherwise objectionable profile on Facebook?
What do I do if I find an explicit, hateful or otherwise objectionable group on Facebook?
What do I do if I see something explicit, hateful, or otherwise objectionable in a "Posts" box?
What do I do if someone has posted an objectionable photo on Facebook?
What do I do if someone has posted a photo of me that I don't like?
What do I do when someone has identified me as being in a photo that I'm not in?
What if I see a hateful or otherwise objectionable Note on Facebook?
I saw an explicit, hateful or otherwise objectionable ad on Facebook. What do I do?
For Parents:
How can I gain access to my child's account?
What if my child sees inappropriate content or offensive material?
What kind of privacy controls do you have?
How should I help my child use this site wisely?
What other resources are available regarding Internet safety?

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